Tutorials and fulfillment advice from the team behind Zorem's WooCommerce plugins — used on more than 80,000 stores.
PayPal is one of the most popular payment gateways for WooCommerce stores, and it comes with a familiar pain point: disputes and payment holds. When a customer cannot see tracking linked to their PayPal transaction, they are more likely to open an “item not received” claim, which can freeze your funds and cost you time […]
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Customers do not check email the way they used to. Order confirmations sit unread, shipping updates land in spam, and your support inbox fills with “where is my order?” messages you already answered by email. WhatsApp is where a lot of your customers actually live, with open rates far higher than email, and for many […]
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Transactional emails are a key part of your store’s fulfillment process, and for most store owners they’re the main communication channel with customers. They confirm the order, explain what happens next, carry the shipping details, and set expectations about returns. They’re also one of the few messages a customer will reliably open — which makes […]
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