We’re excited to announce that the SMS for WooCommerce plugin now supports WhatsApp Business integration!
You can now send order status notifications directly to your customers on WhatsApp — the world’s most popular messaging app — instead of traditional SMS.
📱 Why Send Notifications via WhatsApp?
WhatsApp offers a faster, more engaging way to communicate with your customers:
- ✅ Higher open & engagement rates
- ✅ Trusted business identity with verified WhatsApp profiles
- ✅ Rich messaging with emojis, links, and formatting
- ✅ Global customer reach
- ✅ Seamless mobile experience
🔌 How It Works
With the latest version of SMS for WooCommerce, you can easily connect your WhatsApp Business API provider and start sending order notifications through WhatsApp.
💬 Example WhatsApp Message:
Hi John, your order #4567 has been shipped ✅
Carrier: USPS
Track: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=456789123
⚙️ Easy Setup in Minutes
- Install or update the SMS for WooCommerce plugin
- Choose WhatsApp Business as your messaging provider
- Enter your API credentials (Twilio / 360dialog)
- Customize your message templates
- Start sending!
✨ Key Benefits
- 🔄 Send notifications via WhatsApp or SMS
- 🌍 Works with popular WhatsApp providers
- ✏️ Personalize messages using smart tags
- 📊 Full message history and delivery logs in WooCommerce
- 🎯 Build trust and reduce missed updates
✅ Start Sending WhatsApp Notifications Today
The WhatsApp Business feature is now available in SMS for WooCommerce.