WooCommerce
SMS Notification
Plugin

Your plugin keeps working and no tracking data is lost — nothing switches off. What stops is plugin updates and priority support.

Your licence renews at the same price you paid — we never raise it at renewal. The 1 year plan is $119 and renews at $119 a year. The 2 year plan is $190.40 and renews at $190.40 every two years. The 20% saving on the 2 year plan applies to every renewal, not just your first term, so it stays at that price for as long as you keep the licence.

Yes. Your licence renews each year so you keep receiving updates and support. We email you 7 days before each renewal, and you can cancel any time from your account.

Everything, with no exclusions. If CEV Pro isn't right for your store, request a refund from your Orders page at https://www.zorem.com/my-account/orders/ within 14 days of purchase and we'll refund you in full.

No. Each licence activates on a single site, and staging and development installs count as separate sites. If you build on a staging copy before pushing live, choose the 5 Sites licence.

Yes, as often as you need. Deactivate the licence on the old site from your account, then activate it on the new one — there's no limit on how many times you can move it.

Install and activate CEV PRO — the free plugin deactivates itself automatically, so there's no risk of running both at once. Your verification settings, email design and verified-customer records live in the same place and carry straight across, so there's nothing to export and nothing to set up again. Just add your licence key on the License tab and you're done. (You can safely delete the free plugin afterwards.)

Yes. CEV Pro is tested against WooCommerce 11.0.1 and WordPress 7.1 and fully supports High-Performance Order Storage. We ship a compatibility update alongside every major WooCommerce release.

Priority email support from the team that builds the plugin. We usually reply within 24 hours — often much sooner.

Yes to the first, no to the second. The plugin sends through your own account with one of 20 supported gateways — Twilio, Vonage/Nexmo, MSG91, ClickSend, Fast2SMS, WhatsApp Business, BulkGate, Octopush and more. Message costs are billed by that provider at their rates; we never charge per message or take a cut, so your sending costs stay yours to control.

Yes. Every WooCommerce order status gets its own on/off toggle and its own editable message template — processing, completed, on-hold, cancelled, refunded and any custom status your store uses. Personalise each one with merge tags such as {billing_first}, {order_id} and {order_amount}, so customers get a message that reads like it came from your store, not a robot.

The plugin adds an SMS opt-in checkbox at checkout — on both the classic checkout and the newer WooCommerce Blocks checkout — and you control its position and label. Only customers who tick it receive marketing-style updates, which keeps you on the right side of your provider's rules and local consent laws.

Yes. When TrackShip, Advanced Shipment Tracking or WooCommerce Shipment Tracking is active, you get shipment-status templates and tracking merge tags — so customers get a text the moment their parcel ships, is out for delivery or is delivered, with the tracking link included. Long links are handled by the built-in Bitly / Switchy / T.ly shortener, so your message stays inside the SMS character limit.

Nothing is silent. WooCommerce → SMS Settings → SMS Logs records every attempt with the recipient number, the status and the exact error returned by your gateway — so a failure is a two-minute fix rather than a mystery. Most are simply a missing country calling code or a sender ID your provider hasn't approved yet.

Not unless you want it to. The time schedule setting lets you define a sending window; any message generated outside it is held and delivered when the window opens. You can also notify yourself as the store admin by SMS on new, cancelled, refunded and failed orders, plus low-stock, out-of-stock and backorder alerts.