Multi-vendor shipment tracking in WooCommerce with AST PRO

In a marketplace, you don’t ship anything. Twelve vendors do, on twelve schedules, with twelve different carriers. The customer still sees one order number, and when they want to know where their parcel is, they email you, not the vendor who packed it. So you end up chasing tracking numbers in Slack and pasting them into orders yourself.

Your vendors should be entering that tracking, not you.

AST PRO, Advanced Shipment Tracking for WooCommerce puts a shipment tracking panel inside your vendors’ own dashboards. Each vendor fulfils only their own items, the order status updates itself as shipments go out, and your customers get a notification per shipment instead of silence until the last box arrives.

This guide covers how AST PRO behaves on Dokan, WCFM Marketplace and WooCommerce Product Vendors, and what to configure before you hand it to your vendors.

How AST PRO works in a multi-vendor store

1. Detect your marketplace plugin and load automatically
There is no toggle to flip and no separate add-on to buy. AST PRO checks whether Dokan or WCFM Marketplace is active and loads the matching integration on its own. Activate the plugin and the vendor panels are there.

2. Let vendors add tracking from their own dashboard
On Dokan, a Shipment Tracking panel appears under the order items on the vendor’s order detail page, with an Add Tracking Info button. On WCFM, the same panel sits at the end of the order details screen. Vendors never touch wp-admin.

3. Fulfil items, not whole orders
The vendor form asks for a tracking number, a shipping provider and a ship date, then lets the vendor tick the specific products and quantities that went into that parcel. The button is labelled Fulfill Items for a reason: a split order becomes several tracking records, each tied to the right line items.

4. Keep vendors inside their own items
Tracking actions are gated by the marketplace’s own vendor capability, and item ownership is checked before anything is marked fulfilled. A vendor who tries to fulfil a line item belonging to someone else in the same order gets nothing. They see and act on their own products only.

5. Move the order through Partially Shipped automatically
When the first vendor ships, AST PRO sets the order to Partially Shipped and can send the Partially Shipped customer email. Once every item on the order has tracking against it, the status moves to Shipped or Completed based on your settings. Nobody has to remember to change it manually.

6. Control the carrier list your vendors see
Vendors pick from the shipping providers you have enabled, not from a free text field. Go to WooCommerce → Shipment Tracking → Shipping Providers and set which carriers display in orders, grouped by shipping country, with your default provider preselected in the dropdown. That keeps carrier names consistent across every vendor, which matters because inconsistent carrier names break tracking status lookups later.

7. Give Product Vendors sellers a fulfillment dashboard
On WooCommerce Product Vendors, vendors get a dedicated Fulfillment menu with Unfulfilled and Fulfilled order views and an inline tracking form. Saving tracking marks the line item fulfilled in Product Vendors and fires its fulfillment notification, so the marketplace’s own reporting stays accurate.

8. Keep your integrations running underneath
Vendor-entered tracking is normal AST PRO tracking, so TrackShip delivery statuses, the tracking widget on the order page, and shipment emails all work the same way. If Dokan Pro is active, the ShipStation integration is available out of the box for vendors shipping through it.

Where vendors add tracking, by platform

Marketplace platform	Where vendors add tracking
Dokan	Vendor dashboard, order details
WCFM Marketplace	WCFM order details page
WooCommerce Product Vendors	Fulfillment menu in wp-admin
Other marketplace plugins	Store admin adds tracking in wp-admin

Set it up once, then stop chasing vendors

A marketplace order is only as good as its slowest vendor’s admin habits, and the fix is making tracking entry part of their workflow instead of yours. AST PRO does that with per-item fulfillment, a curated carrier list, and order statuses that update themselves as each parcel leaves.