You open WooCommerce to answer one quick question from a customer, and twenty minutes later you’ve clicked through the order screen, the subscriptions tab, your help desk, and your affiliate tool just to piece together who this person is. Every store owner knows the tab sprawl. The customer’s full picture lives in five different places, and none of them talk to each other.
There’s a better way to run customer lookups.
Customer Info for WooCommerce pulls every customer detail into a single admin dashboard inside WooCommerce. Order history, billing and shipping, subscription status, support conversations, connected stores, and affiliate performance all sit on one screen, so you stop hunting and start answering.
This guide walks through how Customer Info centralizes scattered customer data and what each part of the dashboard gives you.
Key features that bring everything together
- One unified customer table The plugin adds a full customer management page under WooCommerce → Customer Info, with a sortable table, filters, and pagination. You see every customer, their name, role, order count, and lifetime spend without leaving the screen.
- Complete order history at a glance Each customer profile shows total orders, money spent, last order, and account creation date. You get the buying pattern instantly, instead of reconstructing it from the orders list one row at a time.
- Billing and shipping in one card Full billing and shipping details, including company, VAT number, phone, and email, sit together in an editable sidebar. You can correct an address or merge details right there, without opening the order edit screen.
- Live subscription status For stores running subscriptions, the profile shows active subscriptions, next renewal date, and current status, with proper handling for on-hold and cancelled plans. You know where every recurring customer stands before you reply.
- Support conversations inline Customer Info connects with help desk tools like Help Scout and Intercom, so recent support conversations appear inside the same profile. Context and history live side by side, not in a separate tab.
- Connected stores and multi-store view If a customer is linked across connected stores, the dashboard surfaces that connection and its status. You get a single view of the relationship rather than logging into each store.
- Affiliate performance built in For customers who are also affiliates, the profile shows net sales, all-time commission, and conversion rate. Sales and partner data live in the same place as their orders.
- Switch to customer in one click A “Switch to Customer” button lets you log in as that customer with session-based switching, an admin banner, and a clean return-to-admin path. You see exactly what they see when troubleshooting an account issue.
What you stop juggling
| Before Customer Info | With Customer Info |
|---|---|
| Orders tab for history | Order totals on the profile |
| Edit screen for addresses | Editable billing and shipping card |
| Subscriptions tab | Live renewal and status |
| Help desk login | Support conversations inline |
| Affiliate tool | Net sales and commission on profile |
| Separate store logins | Connected stores in one view |
Conclusion
A scattered customer record costs you minutes on every lookup, and those minutes add up fast across a busy store. Customer Info collapses the orders, subscriptions, support, and affiliate views into one dashboard, so you answer faster and act with the full picture in front of you.
📊 Ready to centralize your WooCommerce customer data?
Stop clicking through five tabs for one answer. Get every customer detail, order history, subscriptions, support, and affiliate performance, on a single screen.
14-Day Money-Back Guarantee. HPOS Compatible. WooCommerce Subscriptions ready. Priority Support.
