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Setting Shipping Providers

We provide a list of more than 200 pre-defined shipping providers (carriers), you can choose to display only the shipping providers that you ship with when you add tracking info to orders,

You can hide unused shipping providers, set the default provider, add, edit or delete custom providers. All from easy to use interface.

The shipping providers settings allow you to:

  • Filter Providers by Active/non active/custom/all
  • set active filter to be used when adding tracking info to orders
  • Search Providers by Country and Name
  • Set default shipment provider
  • Add custom shipping providers
  • Bulk Activate/Deactivate all shipping providers on the list

Adding Custom Shipping Provider

You can add a custom shipping provider (carrier) if it’s not on our list.

When you add a custom shipping provide, you can use the tracking number as parameter in the tracking URL to the provider website tracking page (it will only work if your shipping provider allow to concatenate the tracking number in the URL as a parameter). for example:

https://www.shippingcarrier.com?tracking_number=%number%

%number% – this parameter is the tracking number from the order. replace the tracking number in the tracking URL of your carrier with the %number% parameter and use it in the custom provider link.

Using country code and postal code

It might be that your custom shipping providers also requires country code and/or postal code in the URL. you can also use country code or postal code from the order shipping address as parameters in the URL, for example:

https://www.domain.com?tracking_number=%number%&postal_code=%postal_code%&country_code=%country_code%

%postal_code% – this parameter is the shipping postal code from the order. replace the postal code in the tracking URL of your carrier with the %postal_code% parameter and use it in the custom provider link.

%country_code% – this parameter is the shipping country code from the order. replace the country code in the tracking URL of your carrier with the %postal_code% parameter and use it in the custom provider link.

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Sync Providers List

From the top right settings menu, you can sync the shipping providers list. Click on the Sync Provider List, a lightbox will open with the sync option. The sync option will update the shipping providers, image and tracking link without chaning your list settings. When the sync process ends, it will display the updated providers.

You can also reset shipping provider database. if you choose to reset, the process will delete all the providers and will re-create the list, this will reset any previous settings.

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