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SMS notifications

Customers Order Status

Personalize your SMS notifications to improve customer relationships. every customer SMS can be sent simultaneously to the store administrator:

  • Pending payment
  • Processing
  • On hold
  • Completed
  • Refunded
  • Support for Custom Order Statuses

We support all WooCommerce order status including default and custom status.

Available placeholder for order status sms are as below

%shop_name% %order_id% %order_count% %order_amount% %order_status% %billing_name% %shipping_name% %shipping_method% %billing_first% %billing_last%

Shipment Tracking & Delivery

The SMS for WooCommerce is 100% compatible with the TrackShip add-on for AST. You can send SMS messages for the following statuses:

  • In Transit
  • Delivery Failure
  • Out For Delivery
  • Delivered

Available placeholder for Shipment status sms are as below

%shop_name% %order_id% %order_count% %order_amount% %order_status% %billing_name% %shipping_name% %shipping_method% %billing_first% %billing_last%

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Manually send SMS message

Shop owner can also manually send SMS messages to their customers through the Edit Order screen:

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Admin SMS Notifications

Receive SMS notifications whenever a new order is placed, canceled, a product is out of stock, or when other events happen on your WooCommerce Store:

  • New Order
  • New Backorder
  • Canceled Order
  • Refunded Order
  • Failed Order
  • Product Low Stock
  • Product Out of Stock

Available placeholder for order sms are as below

%shop_name% %order_id% %order_count%  %order_amount%  %order_status%   %billing_name%  %shipping_name%  %shipping_method%  %billing_first%  %billing_last%

Available placeholder for stocks sms are as below

%shop_name% %product_formatted_name% %product_name% %product_sku% %quantity% %order_id% %stock_quantity% %shop_name% %product_formatted_name% %product_name% %product_sku% %quantity% %order_id% %stock_quantity%

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Available Placeholders

Available placeholders for orders

Use the following variables to dynamically add order information to your SMS messages. These work for both customer and admin messages. See below if you want to add your own messages variables.

  • %shop_name% – the name of your site
  • %order_id% – the order number/ID
  • %order_count% – the number of orders the customer has placed
  • %order_amount% – the total amount of the order
  • %order_status% – the status of the order
  • %billing_name% – the customer full name from the billing information
  • %billing_first% – the customer first name from the billing information
  • %billing_last% – the customer last name from the billing information
  • %shipping_name% – the name used in the order shipping information
  • %shipping_method% – the shipping method for the order
  • %tracking_number% – the tracking number/s for the order
  • %tracking_provider% – the shipping provider for the tracking number
  • %tracking_link% – the tracking link for the order
  • %shipment_status% – the shipment status for that tracking order in case TrackShip is enabled
  • %shipment_est_delivery% – the shipment estimated delivery date for that tracking order in case TrackShip is enabled

Available placeholders for stock sms

Use the following variables to dynamically add order information to your SMS messages. These work for both customer and admin messages. See below if you want to add your own messages variables.

  • %shop_name% – the name of your site
  • %product_formatted_name% – Product name with Qty
  • %product_name% – Product name
  • %product_sku% – Product SKU
  • %quantity% – back order quantity.
  • %order_id% – back order id.
  • %stock_quantity% – get product qty after law stock.
  • %billing_last% – the customer last name from the billing information

Logs

Plugin saved log when each message is sent. log is saved in WooCommerce log and it shows in logs tab.

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